Question 1

Q: How do I register and what should I expect during the registration process?

Accepted Answer

A: Navigate to the top of this page and select REGISTER FOR TRIP. Then, do a little dance (optional but recommended) while you fill out the online form with your details.

Try and have your passport handy as there's a section designated just for passport details. Don't have your passport handy? No worries. Simply select the appropriate option letting us know your passport status. You do NOT need a passport in order to register for the trip.

After you hit submit, check your inbox for a confirmation email. That's it. You're all signed up.

Question 2

Do I need a passport?

Accepted Answer

A VALID PASSPORT IS REQUIRED , along with one (1) blank page for entry stamp.​
All passports must be VALID THROUGHOUT THE DURATION OF YOUR STAY.*
​
​* As indicated on your passport, if your passport expires within six (6) months of your date of departure you may be denied entry into some countries. Each country comprises their own entry requirements which can change at anytime without notice. Therefore, we HIGHLY RECOMMEND renewing your passport if set to expire within 6 months past trip dates. It is the responsibility of every guest to understand the entry requirements of each country they visit. For the most up-to-date information on entry & passport validity requirements for your destination, please go to www.travel.state.gov. Need passport assistance? Please go to: www.cibtvisas.com.

Question 3

What about my flights to Mexico?

Accepted Answer

Your flights will be booked using the legal information provided on your registration form. A flight itinerary will then be sent to you approximately 30 days prior to departure in your travel documents,  and will include your airline reservation confirmation #.

Having your airline confirmation # allows you to look up your flights, either online or on your airline's mobile app, and do things like review your flight details, enter traveler numbers (if applicable), or check in for your flight and get boarding passes, digital or printed, up to 24-hour prior to departure*. Also available on certain flights (and at at your own expense) you may be able to upgrade for more leg room and/or pay for checked baggage*.

* not available on all flights

Question 4

When will I get my travel documents?

Accepted Answer

Travel documents will be sent to the mailing address provided on your registration form at approximately 30 days prior to departure.  Included in your travel documents:A flight itineraryYour airline reservation confirmation # (to look up your reservation)Custom bag tagsName badge and lanyardWelcome Book (detailing entire trip along with a daily itinerary)Resort MapTravel Insurance confirmationAny other pertinent trip information needed before you go​​BRING ALL TRAVEL DOCUMENTS WITH YOU ON THE TRIP ALONG WITH YOUR PASSPORT.

Question 5

After I register what happens next?

Accepted Answer

Look for trip emailers (sent to the email you provided on your registration form) at approximately 45, 30, and 7 days prior to departure. Emailers will contain helpful reminders, useful links, and the most up-to-date information about the trip you need to know.

Frequently Asked Questions

Q: How do I register and what should I expect during the registration process?

Do I need a passport?

What about my flights to Mexico?

When will I get my travel documents?

After I register what happens next?